We are hiring for the Customer Support Department.
Skills Required:
Active Listening
Multi-tasking
Upgrading multi-sheets at the same time
Excellent command of English Grammar and efficient typing skills
Responsible for taking inbound and making outbound sales calls.
Ability to convince customers on retaining his/her order
Familiar with CRM systems and practices.
Resolve customer complaints via phone, email, Live Chat, or social media
Greet customers warmly and ascertain the problem or reason for calling.
Assist with the placement of orders, refunds, or exchanges.
Your job is to answer incoming calls, make outbound calls, email replies on tickets and handle live chats efficiently. Candidates with little experience in Call Centers will be given priority.
Requirements
- Competitive, positive, humble energetic, enthusiastic, forward-thinking, and ambitious.
- 3+ years of experience in an International call center
- Candidate with Healthcare telemarketing is preferred, but not required.
- Minimum Graduation
- Should be a good customer service worker who knows how to deal with potential customers
Job Type: Full-time
Available Shift:
Night Shift: 6pm – 3am.
Job Type: Full-time
Salary: From Rs50,000.00 per month
Application Question(s):
- How Fluent you are in speaking English?
- Are you comfortable working in night shift?
Experience:
- International Call Center: 2 years (Preferred)
Language:
- English (Required)
Location:
- Lahore (Required)
Ability to Commute:
- Lahore (Required)
- Applying For : pk.indeed.com/